Repairman scheduled next week or next month--they aren't reliable, I've found.
Meantime, I'm working. I've got access to this account of mine--how long it'll be working, I don't know. Anyway, I'll be using this account, if I can't use my other account, the latter established because I couldn't use the account I'm on now for many months!
Anyway, I'm making use of whatever account I can use at the moment. One usable account is better than sitting, waiting until I can proceed.
I've complained that I can't use my home computer, because of goof-ups I've had to adjust to. For these many years, that's what I've been told to do: complain and move forward however you can--but keep trying!!
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