Take a taxi-cab driver. What makes him to be valued is not only the tools of his profession: knowing how to drive safely, use GPS to get to where he needs to go, but also the contacts he maintains as part of his professional activities. Contacts with:
1. the police department, say a police detective he calls occasionally. Does he overhear of criminal activity planned or underway. Is his rider showing signs of being under drug influence?
2. a hotel or motel cheap, good, and reliable for immediate occupancy. Would the driver receive due compensation for steering a customer/rider to the establishment for a night, for a week, even for a month?
3. familiarity with various areas about town. Where the shows are, where prostitutes gather, top places of entertainment, good food establishments of various cuisines.
The more contacts the driver maintains with community groups, the greater is his value as a cabdriver. And, possibly, the greater his tip!
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